Category Archives: Marketing, Sales & Customer Service

Marketing Strategy & Planning

PROGRAM TITLE Marketing Strategy & Planning DURATION 2 days DATES TBA VENUE Jakarta: Grand Sahid Jaya Hotel PROGRAM OBJECTIVES To equip participants with the necessary knowledge and skills to craft effective Marketing strategies & plans that fit relevant internal and … Continue reading →

Effective Negotiation Skills

PROGRAM TITLE Effective Negotiation Skills DURATION 2 days DATES 28 – 29 June 2012 VENUE Jakarta: Grand Sahid Jaya Hotel PROGRAM OBJECTIVES After attending participants will be better able to: Understand the concept of effective negotiations Understand the negotiation process … Continue reading →

Professional Selling Skills

PROGRAM TITLE Professional Selling Skills DURATION 2 days DATES 08 – 09 August 2012 VENUE Jakarta: Grand Sahid Jaya Hotel PROGRAM OBJECTIVES At the end of this program, participants will be better able to independently conduct result-oriented sales calls in … Continue reading →

Effective Product Management

PROGRAM TITLE Effective Product Management DURATION 2 days DATES 07 – 08 May 2012 11 – 12 October 2012 VENUE Jakarta: Grand Sahid Jaya Hotel PROGRAM OBJECTIVES This program is designed to expose participants to contemporary thought and practice in … Continue reading →

Customer Service Management Audit

PROGRAM TITLE Customer Service Management Audit DURATION 2 days DATES 30 – 31 July 2012 VENUE Jakarta: Grand Sahid Jaya Hotel PROGRAM OBJECTIVES After attending participants will be better able to effectively and efficiently conduct a comprehensive and meaningful CS … Continue reading →

Effective Presentation Skills

PROGRAM TITLE Effective Presentation Skills DURATION 2 days DATES 05 – 06 July 2012 VENUE Jakarta: Grand Sahid Jaya Hotel PROGRAM OBJECTIVES At the end of the workshop, everyone who participates will be better able to: Understand the concept of … Continue reading →

Effective Contracts Management

PROGRAM TITLE Effective Contracts Management DURATION 2 days DATES 21 – 22 June 2012 17 – 18 September 2012 VENUE Jakarta: Grand Sahid Jaya Hotel PROGRAM DESCRIPTION In today business environment, Contract Management become a crucial issue. Company creates many … Continue reading →

Advanced Negotiation Skills

PROGRAM TITLE Advanced Negotiation Skills DURATION 2 days DATES TBA VENUE Jakarta: Grand Sahid Jaya Hotel PROGRAM OBJECTIVES This program is designed to sharpen, broaden and deepen participants’ negotiation skills PROGRAM CONTENT The concept of effective negotiations Characteristics of good … Continue reading →

Effective Customer Service Skills

PROGRAM TITLE Effective Customer Service Skills DURATION 2 days DATES 26 – 27 November 2012 VENUE Jakarta: Grand Sahid Jaya Hotel PROGRAM OBJECTIVES To provide participants with practical integrated set of skills for effectively interacting with external & internal customers.  … Continue reading →