PROGRAM TITLE
Effective Branch Management
DURATION
3 days
DATES
26 – 28 March 2012
VENUE
Jakarta: Grand Sahid Jaya Hotel
PROGRAM OBJECTIVES
At the end of the workshop, participants will be better able to:
- Manage their branch
- Lead and manage their subordinates
- Communicate with HO
- Cooperate with peers, superiors and other stakeholders
PROGRAM CONTENT
- The concept of effective branch management
- Effective Branch – Head Office communications
- Leadership for branch managers
- Problem solving & decision making
- Marketing & sales management for branch managers
- Customer relation / service management for branch managers
- HR management for branch managers
- Finance management for branch managers
- Branch annual operational planning & budgeting
- Organizing the branch
- Performance management for branch managers
LEARNING METHODOLOGY
A proper mix of short lectures, Q&A, discussions, individual & groups exercises and cases.
RECOMMENDED PARTICIPANTS
- Branch Managers
- Rep Office Heads
- Area Managers
- Regional Managers
COURSE FEE
- Rp 6.000.000,- per person
- Excluding 10 % VAT
- Including a certificate, refreshments, lunch, stationery and writing instruments
REGISTRATION
If you wish to attend, kindly complete and submit the registration form below
