PROGRAM TITLE
Professional Selling Skills
DURATION
2 days
DATES
- 08 – 09 August 2012
VENUE
Jakarta: Grand Sahid Jaya Hotel
PROGRAM OBJECTIVES
At the end of this program, participants will be better able to independently conduct result-oriented sales calls in a professional manner.
PROGRAM CONTENT
- Concept of professional selling
- Need satisfaction selling
- Identification of customers’ needs, wants & expectations
- Pre-call planning & preparation
- Questioning / Probing and Supporting techniques
- Features & benefits selling
- Customers’ attitudes and how to handle them
- Sales negotiation techniques
- Order closing techniques
LEARNING METHODOLOGY
A proper mix of lectures, Q&A, discussions, exercises and case studies.
RECOMMENDED PARTICIPANTS
- Sales Executives / Representatives / Officers
- Sales Managers & Supervisors
- Marketing Officers / Supervisors / Managers
- Customer Service Officers / Supervisors / Managers
- All who are interested to sharpen their selling skills
COURSE FEE
- Rp 3.400.000,- per person
- Excluding 10 % VAT
- Including a certificate, refreshments, lunch, stationery and writing instruments
REGISTRATION
If you wish to attend, kindly complete and submit the registration form below
