Effective Conflict Management

PROGRAM TITLE

Effective Conflict Management

DURATION

3 days

DATES
  • 19 – 21 March 2025
  • 02 – 04 July 2025
  • 01 – 03 December 2025
VENUE

Swiss-Belinn Simatupang, Jakarta

PROGRAM OBJECTIVES

After attending participants will be better able to manage disagreements and conflicts

PROGRAM CONTENT
  • The 5 W&H of conflict
  • The concept of effective conflict Management
  • The sources, types and stages of conflict
  • Setting conflict resolution objectives
  • External and internal situation analyses
  • Pinpointing Key Success Factors and SWOT
  • Choosing the right conflict resolution strategies and tactics
  • Creating the groundwork for conflict resolutions
  • How to effectively implement the chosen conflict resolution strategy and tactics
  • How to effective utilized written-, verbal- and non-verbal communication in negotiating conflict resolutions
  • Post conflict resolutions
LEARNING METHODOLOGY

A proper mix of short lectures, Q&A, discussions, individual & groups exercises and cases.

COURSE FEE
  • Rp 7.000.000,- per person
  • Excluding VAT
  • Including a certificate, refreshments, lunch, stationery and writing instruments
REGISTRATION

If you wish to attend, kindly complete and submit the registration form below

TC.net: Course Registration Jakarta
Jakarta - Indonesia

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